All products sold on the website come with 1-year limited manufacturer's warranty.
Theallsofas.com does NOT offer any warranty for the furniture that we sell, since we do not actually manufacture it. As a company, we are only responsible to deliver you the furniture in a perfect condition. Warranty is given by a manufacturer. If some of the furniture at the date of delivery (or within 7 days) is found defective or damaged - we will exchange it at no cost. However, you should be aware that most of these claims will be declined if you signed the invoice that you recieved your furniture in perfect condition, so you must inspect your furniture at the time of delivery. All signed shipping invoices indicate that you inspected your furniture, and if done so, we are unable to file a claim with a shipping company.
We inspect all pieces before shipping out, so it's extremely important to inspect all items received. All other claims about defects or imperfections found afterwards should be mailed to email@example.com, including your order number, picture(s) and description of the defect. All exchanges / fixes are completely covered and decided by manufacturers, not by us, we act as a 'bridge' between you and manufacturer and responsible only in delivering goods to you in perfect condition.
We keep tight relationships with our manufacturers, and those claims will be forwarded to them. If manufacturer approves your claim finding the item(s) defective - we will gladly exchange it, providing you with the shipment of the replacement parts at our expense. We stand behind products sold on our website and maintain great level of customer support in any case imaginable.
If you are having an issue, please contact us and we will make every effort to successfully resolve it. Your 100% satisfaction is our primary concern, so we'll work with you until every issue or claim is resolved.
We do not offer any warranty plans at the moment, because we consider those plans to be an absolute legal way to get more money from customer for practically nothing. We are not 'that' type of business and try to provide honest and affordable service.
Modifying this conditions
The All Sofas shall have the right, at its sole discretion, to modify, add or remove any terms or conditions of these Terms and Conditions Agreement without notice or liability to you. Any changes to this Terms and Conditions Agreement shall be effective immediately following the posting of such changes on this web site. The most recent version of these Terms and Conditions Agreement may always be found on theallsofas.com You agree to review these Terms and Conditions Agreement from time to time and agree that any subsequent use by you of this web site(s) following changes to these Terms and Conditions Agreement shall constitute your acceptance of all such changes.